Privacy Policy
Learn more about Privacy at Locato
ReidxSoft and its affiliates and subsidiaries (collectively "Locato" or "we" or "us") are committed to protecting the privacy of your personal data. This Privacy Policy applies to those who visit websites owned and operated by Locato, download any downloadable software, install any mobile applications, and/or use the Company's products and services available at www.reidxsoft.com (collectively, the "Locato Service"). applies to This Privacy Policy explains how Locato collects, uses, shares and secures personal data of users of the Locato Service (“User(s)” or “you” or “your”). It also explains your choices regarding the use, access and rectification of your personal data. support@reidxsoft.com . Our Privacy Policy may be changed from time to time. The date when our Privacy Policy was last updated will always be written at the bottom of this page.
1. What is Personal Information?
Personal Information is personally identifiable information such as your name, phone number, email address, and other non-public information about you that relates to or is linked to any of the above information. Personal information does not include aggregated information, which is general user data we collect about the use of Locato. Our Privacy Policy does not restrict or limit our collection and use of aggregated information.
2. What Personal Information Does Locato Collect?
Locato collects and stores location data to enable location tracking functionality when the app is used or not, or when it is closed.
Locato collects and stores phone number data to enable tracking functionality and application usage when the application is in use or not, or when it is closed.
Locato collects and stores device identifiers while using the app.
2.1 Information you provide for the use of technology
- Registration and Profile Information. When you log in to the application, your phone number and Android ID are saved in our system after giving permissions. If you allow another number to be tracked with a QR code or by adding its number, your charging status, instant location and voice/mute status are recorded in our system at regular intervals. If you want to track a child or family member's number from your account, we collect the child's or family member's mobile phone number. We may collect billing information when you sign up for the premium service. We may collect additional information from a parent to obtain verifiable parental consent to allow a child to use the Locato Service.
- Geolocation. To obtain your location in order to provide the Locato Service, we collect your unique user identifier and your location via GPS, WiFi or wireless network triangulation. We collect the location of your designated Location Alerts to provide notification when you arrive and leave a specific Place. If you turn off location sharing, we won't share your location with anyone who wants to track them; however, we will continue to collect your location information to provide the Locato Service (for example, to provide the Locato Services or to share your location with members you allow to see your location) while you have the app open in your account. . We retain location information only to provide the Service. If you request, we can delete all your data from our servers.
- Messages and User Content. We store the contact form messages you send us.
Locato collects "sensitive" personal information only when you voluntarily provide such information to us or when such information is required or permitted to be collected by law or professional standards. Sensitive information includes personal information about a person's race, ethnicity, political, philosophical, religious or similar beliefs, union membership, physical or mental health, sex life, sexual orientation or criminal record. Please use your discretion when providing sensitive information to the Company and under no circumstances provide sensitive information to us unless you allow us to use that information for legitimate business purposes and transfer and store such information. support@reidxsoft.com
2.2 Children's Privacy:
Locato allows parents to keep track of their children's location on mobile devices that the parent has added to their account. The service is intended to be used by children under 13 only with parental approval. If a parent wishes to add a User who is under 13 to the Family account, the parent must send Locator Parental Consent via email. The child's personal information will be shared with other members of the family account. Locator may then use the child’s personal information as described in this Privacy Policy. However, we do not use or share personal information collected from the accounts of children under 13 for marketing or advertising purposes, or permit our third party partners to collect and use such information for advertising purposes. Please contact us at support@reidxsoft.com if you have questions about your child's account. If you believe that we might have inadvertently collected information from a child under 13 without parental consent, please contact us.
2.3 Information collected automatically using technology
When you use the Locato Service, we and our partners may collect certain information about your computer or device through technologies such as cookies, web beacons, log files, or other tracking/logging tools. Information we collect using tracking technologies includes, but is not limited to, IP address, browser information, referrer/exit pages and URLs, clickstream data, and how you interact with links on the website, mobile app, Locato Service. , domain names, landing pages, page views, cookie data that allow us to uniquely identify your browser, browsing behavior on our site, mobile device type, mobile device IDs or other persistent identifiers, and location data collected from your mobile device. Some or all of this data may be combined with other personally identifiable information described above.
We use this information for the following purposes:
• Remember the information so you don't have to re-enter it during your visit or the next time you use Locato.
• Provide exclusive, personalized content and information
• Monitor the effectiveness of our service and marketing campaigns
• Monitor aggregate metrics such as total visitor count, user count, traffic, and demographic patterns
• Diagnose or fix technology issues reported by our Users or engineers associated with specific IP addresses or User IDs
• Automatically update our mobile application on your system and related devices
3. How Locato Uses Personal Information
Generally, Locato collects store usages and discloses information to enable us to:
- Provide locato service
- Create your account
- Identify you as a user
- Respond to your questions and emails
- Develop the app
- Monitor the effectiveness of our service and marketing campaigns.
If you are an individual from the European Economic Area (EEA), we use your Personal Information, we may process your personal data based on one or more of the following legal grounds: (i) data processing is necessary to enter into a contract with you, such as providing the Locato Service; (ii) comply with our legal obligations; (iii) where the processing is necessary for the legitimate interests of us or any third-party recipient receiving your personal data, provided that such interests are not overridden by your interests or your fundamental rights and freedoms. We may also process your Personal Information based on your express consent to us.
3.1 Third Party Analytics
We may collect analytics data or use third-party analytics tools to help us measure traffic and usage trends for the Locato Service. Tools like Firebase collect information sent by your browser or mobile device, including the pages you visit, your use of third-party apps, and other information that helps us analyze and improve the Service. Anonymous aggregate statistics that do not personally identify users will be held and used by us for various purposes, including analysis and reporting of usage patterns.
When you access the Locato Service on or through a mobile device, we may receive or collect and store unique identification numbers associated with your device or mobile application (including, for example, a UDID, Unique ID for Advertisers ("IDFA"). , Google Advertising ID or other identifier), mobile operator, device type, model and manufacturer, mobile device operating system make and model, phone number, and your geographic location data (e.g. latitude and/or latitude), including GPS coordinates depending on your mobile device settings. or longitude), WiFi location, or similar information about the location of your mobile device.
3.2 Third Party Ad Networks
We may share or allow third-party ad networks, social media companies, and other third-party services to collect information about your use of the Locato Service so that they can play or display advertisements that may be relevant to your interests. The Locato Service, as well as other websites, apps or services, or other devices you may use. We may also show you targeted ads through social media platforms such as Facebook, Twitter, Google+ and others. These third-party advertising partners may collect information such as clickstream information, timestamp, hash email address, device ID or AdID, and information about your use of third-party apps. They may also collect and analyze information about your use of the Locato Service to recognize you on the various devices you use.
4. How Locato Shares Your Personal Information
We share your personal information, including your phone number, location data, charging status, and your phone's ring/silent status, with people you add to your Locato PERMITTED CONTACTS.
We may share your personal information and other data, including your location data, unique identifiers or AD IDs, with third parties for marketing and business purposes, including but not limited to informing and promoting third-party advertising. These third-party partners may use this information according to their own privacy policies.
Any information or content you voluntarily submit to our App Store and Google Play Store or our social media pages will automatically become public. We may publicly post your reviews and comments online.
From time to time, we may engage third parties to help us provide or improve the Locato Service. These third parties, such as our analytics or hosting provider, may have limited access to databases of user information or registered member information and may not use information about our members solely to help us provide or improve the Service. or visitors for any other purpose. We may disclose Personal Information in certain other limited circumstances, but we will specifically disclose it to you when we collect information, such as terms of use for a new service or revision of this Privacy Policy.
We may disclose your Personal Information (including messages you send through the contact form) to a third party without your consent, and you hereby authorize us: if we have reason to believe that disclosing such information is necessary to identify, contact, or take legal action against someone who might be. harm or interfere with (whether intentionally or unintentionally) our rights or property, other website users, or anyone else (including anyone else's rights or property) who may be harmed by such activity, in connection with any legal investigation, to any third party, with your prior consent, when we believe in good faith to be necessary by and lawful, or to respond to subpoenas or warrants served to Locato.
Except as set forth in this Privacy Policy, your personal information will not be used for any other purpose without informing you by updating this Privacy Policy. Except for the limited disclosures described in this Privacy Policy, we do not sell customer lists or any personal information to third parties and will take all possible measures to keep your email address and phone number confidential.
5. How Locato Protects Your Personal Information
The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information and location information in a secure environment and have implemented reasonable procedures designed to limit unauthorized access, use or disclosure of your Personal Information. We encrypt the transmission of your location-based data using secure technologies to protect the integrity and security of all information we collect. Despite these precautions, you should be aware that Locato cannot completely eliminate the security risks associated with Personal Information. If any information under our control is compromised as a result of a security breach, we will take reasonable steps to investigate the situation and, where appropriate, notify anyone whose information may have been compromised and take other steps in accordance with applicable laws and regulations. Please never give out your password to protect communications that take place in the app.
6. How Long Do We Keep Your Personal Information?
We will retain your Personal Information for as long as necessary to fulfill the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we delete or anonymize it, or if this is not possible (for example, because your personal information is stored in backup archives), then we securely store your personal information and separate it from any further processing until it is possible to delete it. For personal information we process on behalf of our users, we will retain such personal information in accordance with the terms of our agreement with them, subject to applicable law.
7. How Can I Update User Access or Deactivate My Account?
If your personal information changes or you no longer want the Locato Service, you can email us at support@reidxsoft.com to deactivate your account. You can also correct, update or change your personal information in your profile settings in the Locato app or by emailing us. Removing Locato from your mobile device does not delete any personal information held about you. If you leave your circles, we store your user content, which you can use in case you want to access it in the future. Your user content can be permanently deleted by emailing support@reidxsoft.com.
8. What Laws Is Locato Subject to?
If you are a user accessing Locato from any other region that governs personal data collection, use, and disclosure laws or regulations that differ from United States law, please notify when you continue to use Locato, which is governed by United States law. Locato Privacy Policy and Terms of Service, you transfer your personal information to the United States of America and you consent to that transfer.
9. Additional Rights for EEA and Other Specific Territories
If you come from certain regions (such as the EEA), you may be entitled to exercise additional rights available to you under applicable law as follows:
What is Topic Access Request?
This is your right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please contact us at support@reidxsoft.com. We will respond to your request within thirty days of receiving your request. We want to make sure your personal information is correct and up to date. You can ask us to correct or remove any information you think is incorrect at support@reidxsoft.com. We will consider your request in accordance with applicable law. To protect your privacy and security, we may take steps to verify your identity before fulfilling the request.
Objections to the processing of personal data
You have the right to object to the processing of your personal data if you think that the “reason for your particular situation” is valid. We may refuse your request only if we can show compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the processing is for the establishment, exercise or defense of a legal claim. To exercise this right, please contact us at support@reidxsoft.com. We will consider your request in accordance with applicable law. To protect your privacy and security, we may take steps to verify your identity before fulfilling the request.
Data Portability
You also have the right to receive the personal data you have given us in a structured, commonly used and machine-readable format and to forward this data to another controller without delay from the current controller in the following cases:
(a) Processing is based on consent or a contract; and
(b) Processing is carried out by automated means.
To exercise this right, please contact us at support@reidxsoft.com. We will consider your request in accordance with applicable law. To protect your privacy and security, we may take steps to verify your identity before fulfilling the request.
Your Right to Be Forgotten
If you would like us to completely delete all the information we hold about you, contact us at support@reidxsoft.com. However, please note that we may need to retain certain information in order to keep records, complete transactions, or comply with our legal obligations. You also have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. If you believe that your personal data is being processed in a way that does not comply with the GDPR, you have the exclusive right to lodge a complaint with the relevant supervisory authority. The supervisory authority will then inform you of the progress and outcome of your complaint.
10. Questions?
If you have any questions about our Privacy Policy, please contact us at support@reidxsoft.com.